Frequently Asked Questions
Can I cancel OR change my order?
BeautyMossATL cannot alter or change an order or the shipping details once it has been placed. Please double check all orders before pressing checkout!
My package arrived with something missing or damaged, what to do?
If your BeautyMossATL kit arrives missing an item, OR damaged. Please send us a picture right away and we will replace and ship it out right away.
Can I return my purchase?
100%! Our motto is SATISFACTION GUARANTEED! if you do not find YOUR BEST SELF in our products we will be honored to refund you in full after the return of the product to the shipping address on your label
When will my order ship?
We typically ship orders upon receipt within 24-48 hours. Check your email after order and bookmark it.
How long will it take for my order to arrive and how will I know?
Orders are shipped with priority mail and they come with tracking and complimentary insurance. You can find your shipping updates in your email you used to order.
Is there a promo code I can use?
Yes…. PROMO CODE is available as soon as you sign up for our email list subscription. ENJOY